Assist – Travel /
Transport

Getting to appointments, work, shopping, or social activities should feel safe and stress-free. Assist – Travel / Transport helps NDIS participants access the community by providing reliable transport support and (where needed) travel training to build independence. At Melbourne Disability Care Pty Ltd, we support participants across Melbourne, Victoria to travel with confidence and stay connected to everyday life.

Who it’s for

This support is for NDIS participants who need help to:

• Travel to medical appointments, therapy, and assessments

• Get to work, study, or training

• Attend community activities, social events, and group programs

• Do shopping, banking, errands, and daily tasks outside home

• Build confidence using public transport or travelling independently

• Reduce travel anxiety and improve safety in the community

How we help

We provide practical transport support such as:

• Pick-up and drop-off support (as agreed)

• Assistance getting in/out of vehicles (as required)

• Support during outings (shopping, appointments, community access)

• Route planning and travel scheduling

• Public transport training (where suitable)

• Building skills like reading timetables, using travel apps, and safe road crossing

• Support with communication and confidence while travelling

• Safer community access with a trusted support worker by your side

What you get

With our transport support, you receive:

• Safe and reliable travel assistance

• Friendly support workers who communicate clearly

• Better access to community, work, and services

• Increased confidence and independence over time

• A support plan aligned with your NDIS goals and daily routine

Funding & availability

Transport support is usually funded through Core Supports and/or other relevant supports depending on your plan and goals. We support plan-managed and self-managed participants, and can confirm NDIA-managed options based on availability.

Availability: We provide services across Melbourne, VIC (subject to schedule and staff availability). Contact us to confirm your suburb and preferred times.

Your pathway

Step 1: Tell us where you need to go
We discuss your regular destinations, routine, and safety needs.

Step 2: Confirm funding & plan support
We align your transport needs with your plan and set up a simple service agreement.

Step 3: Start travelling with confidence
We begin support and adjust as needed—either ongoing transport support or skill-building travel training.

FAQs

1) What does Assist – Travel / Transport include?
Support to attend appointments, shopping, work, study, and community activities—plus travel planning and training where suitable.

2) Can you take me to medical appointments and therapy?
Yes, depending on your booking and support plan.

3) Do you provide “support worker near me” for outings?
Yes. We can support you in the community with a support worker for travel and participation.

4) Can you help me learn public transport?
Yes. If appropriate, we can provide travel training to build your independence.

5) Is transport available across all of Melbourne?
We service many areas across Melbourne, VIC. Contact us to confirm availability in your suburb.

6) Can you support me during the outing as well, not just driving?
Yes. We can assist with the whole outing—appointments, shopping, and community participation—based on your plan.

7) What if I have anxiety travelling alone?
We can support you step-by-step to build confidence and safety while travelling.

8) Do you support plan-managed and self-managed participants?
Yes, we support both and can confirm NDIA-managed options.

9) Can I book regular weekly transport?
Yes. Regular schedules are available depending on availability and notice.

10) How do I get started?
Contact us with your funding type, suburb, and travel needs. We’ll organise an intake and start your supports.